Asbjørn Følstad

Anna Satsiou

Sotiris Diplaris

Michail Vafopoulos

Thomas Vilarinho

This book constitutes the refereed post-conference proceedings of 4 workshops, held at the 4th International Conference on Internet Science, Thessaloniki, Greece, in November 2017: the Second International Workshop on the Internet for Financial Collective Awareness and Intelligence, IFIN 2017, the International Workshop on Data Economy 2017, the International Workshop on Digital Technology to Support Social Innovation, DSI 2017, and the International Workshop on Chatbot Research and Design, CONVERSATIONS 2017. The 17 full papers presented together with one short paper were carefully reviewed and selected from 27 submissions. The contributions of the IFIN workshop focus on a multidisciplinary dialogue on how to use the internet to promote financial awareness and capability among citizens whereas the papers of the Data Economy workshop show how online data change economy and business. The aim of the DSI workshop was to collect the lessons learned from different platforms and settings, and to understand the requirements and challenges for building and using digital platforms to effectively engage broad participation in the social innovation process. The papers of the Conversations workshop explore the brave new world of human-computer communication through natural language, gathering latest developments in chatbots research and design.

INSCI 2017 International Workshops, IFIN, DATA ECONOMY, DSI, and CONVERSATIONS, Thessaloniki, Greece, November 22, 2017, Revised Selected Papers

Internet Science

Symeon Papadopoulos

Petter Bae Brandtzaeg

Ewa Luger

Theo Araujo

Morten Goodwin

Effie L.-C. Law

This book constitutes the proceedings of the 5th International Workshop on Chatbot Research and Design, CONVERSATIONS 2021, which was held during November 2021.Due to COVID-19 pandemic the conference was held online. The 12 papers included in this volume were carefully reviewed and selected from a total of 25 submissions. The papers in the proceedings are structured in four topical groups: Chatbot User Insight, Chatbots Supporting Collaboration and Social Interaction, and Chatbot UX and Design.

5th International Workshop, CONVERSATIONS 2021, Virtual Event, November 23–24, 2021, Revised Selected Papers

Chatbot Research and Design

Harry Halpin

Anna Smoliarova

Polina Kolozaridi

Svetlana S. Bodrunova

Heiko Niedermayer

Olessia Koltsova

Leonid Yuldashev

This book constitutes the refereed post-conference proceedings of 4 workshops, held at the 5th International Conference on Internet Science, St. Petersburg, Russia, in October 2018: Workshop 1 : Detecting Social Problems in Online Content, Workshop 2: CONVERSATIONS, Workshop 3: The Future of Decentralized Governance: A Workshop on Encryption,Blockchains, and Personal Data, and Workshop 4: Internet as an issue: An international workshop on governmentand media narratives. The 20 full papers presented together with 4 short papers were carefully reviewed and selected from 38 submissions. The contributions of the Workshop 1: Detecting Social Problems in Online Content has united Russian scholars who work upon Russian-language datasets. Workshop 2: CONVERSATIONS: An international workshop on chatbot research and design regularly discusses the novel issues in their research and production area. Workshop 3: The Future of Decentralized Governance: A Workshop on Encryption, Blockchains, and Personal Data. At this workshop scholars and industry representatives from France, the Netherlands, the UK, and Russia have discussed distributed governance technologies based on blockchain and other privacy-protecting technologies. Workshop 4: Internet as an issue: An international workshop on government and media narratives took a rare approach and regarded Internet as a focus for public discussion.

INSCI 2018 International Workshops, St. Petersburg, Russia, October 24–26, 2018, Revised Selected Papers

4th International Workshop, CONVERSATIONS 2020, Virtual Event, November 23–24, 2020, Revised Selected Papers

Ole-Christoffer Granmo

Effie Lai-Chong Law

This book constitutes the refereed proceedings of the Third International Workshop on Chatbot Research and Design, CONVERSATIONS 2019, held in Amsterdam, The Netherlands, in November 2019. The 18 revised full papers presented in this volume were carefully reviewed and selected from 31 submissions. The papers are grouped in the following topical sections: user and communication studies user experience and design, chatbots for collaboration, chatbots for customer service, and chatbots in education.

Third International Workshop, CONVERSATIONS 2019, Amsterdam, The Netherlands, November 19–20, 2019, Revised Selected Papers

Asbjørn Følstad

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