Bonnie A. Nardi

A Small Matter of Programming asks why it has been so difficult for end users to command programming power and explores the problems of end user-driven application development that must be solved to afford end users greater computational power. Drawing on empirical research on existing end user systems, A Small Matter of Programming analyzes cognitive, social, and technical issues of end user programming. In particular, it examines the importance of task-specific programming languages, visual application frameworks, and collaborative work practices for end user computing, with the goal of helping designers and programmers understand and better satisfy the needs of end users who want the capability to create, customize, and extend their applications software. The ideas in the book are based on the author's research on two successful end user programming systems - spreadsheets and CAD systems - as well as other empirical research. Nardi concentrates on broad issues in end user programming, especially end users' strengths and problems, introducing tools and techniques as they are related to higher-level user issues. Bonnie A. Nardi is a Member of the Technical Staff at Hewlett Packard Laboratories.

A Small Matter of Programming: Perspectives on End User Computing

Vicki L. O'Day

Vicki O'Day

"An information ecology is a system of people, practices, technologies, and values in a local environment. Like their biological coounterparts, information ecologies are diverse, continually evolving, and complex. Nardi and O'Day encourage the reader to become more aware of the ways people and technology are interrelated. A key to thoughtful action, they say, is to ask more "know-why" questions, before jumping to the more straightforward "know-how" questions. They talk about practical ways to have more "know-why" questions, to dig deeper and reflect more on how we use technology"--

Using Technology with Heart

Information Ecologies

Perspectives on End User Computing

A Small Matter of Programming

Victor Kaptelinin

Looks at activity theory, its application to interaction design, and how it is used as a basis for understanding the ways people interact with technology.

Activity Theory and Interaction Design

Acting with Technology

Hamid R. Ekbia

Hamid Reza Ekbia

An exploration of a new division of labor between machines and humans, in which people provide value to the economy with little or no compensation. The computerization of the economy—and everyday life—has transformed the division of labor between humans and machines, shifting many people into work that is hidden, poorly compensated, or accepted as part of being a “user” of digital technology. Through our clicks and swipes, logins and profiles, emails and posts, we are, more or less willingly, participating in digital activities that yield economic value to others but little or no return to us. Hamid Ekbia and Bonnie Nardi call this kind of participation—the extraction of economic value from low-cost or free labor in computer-mediated networks—“heteromation.” In this book, they explore the social and technological processes through which economic value is extracted from digitally mediated work, the nature of the value created, and what prompts people to participate in the process. Arguing that heteromation is a new logic of capital accumulation, Ekbia and Nardi consider different kinds of heteromated labor: communicative labor, seen in user-generated content on social media; cognitive labor, including microwork and self-service; creative labor, from gaming environments to literary productions; emotional labor, often hidden within paid jobs; and organizing labor, made up of collaborative groups such as citizen scientists. Ekbia and Nardi then offer a utopian vision: heteromation refigured to bring end users more fully into the prosperity of capitalism.

Heteromation, and Other Stories of Computing and Capitalism

V. Kaptelinin

Paul M. Leonardi

Jannis Kallinikos

This edited collection brings together leading academics in the field to explore the ways in which digital and non-digital artifacts shape how groups and collectives organize. It focuses on the idea of materiality and the interactions between the social and the technical in organizations, at work, and in technologies

Social Interaction in a Technological World

Materiality and Organizing

Activity theory -- a conceptual framework originally developed by Aleksei Leontiev -- has its roots in the socio-cultural tradition in Russian psychology. The foundational concept of the theory is human activity, which is understood as purposeful, mediated, and transformative interaction between human beings and the world. Since the early 1990s, activity theory has been a visible landmark in the theoretical landscape of Human-Computer Interaction (HCI). Along with some other frameworks, such as distributed cognition and phenomenology, it established itself as a leading post-cognitivist approach in HCI and interaction design. In this book we discuss the conceptual foundations of activity theory and its contribution to HCI research. After making the case for theory in HCI and briefly discussing the contribution of activity theory to the field (Chapter One) we introduce the historical roots, main ideas, and principles of activity theory (Chapter Two). After that we present in-depth analyses of three issues which we consider of special importance to current developments in HCI and interaction design, namely: agency (Chapter Three), experience (Chapter Four), and activity-centric computing (Chapter Five). We conclude the book with reflections on challenges and prospects for further development of activity theory in HCI (Chapter Six). Table of Contents: Introduction: Activity theory and the changing face of HCI / Basic concepts and principles of activity theory / Agency / Activity and experience / Activity-centric computing / Activity theory and the development of HCI

Fundamentals and Reflections

Activity Theory in HCI

This work brings together a collection of 13 contributions that apply activity theory - a psychological theory with a naturalistic emphasis - to problems of human-computer interaction. It presents activity theory as a means of structuring and guiding field studies of human-computer interaction.

Bonnie A. Nardi

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