William J. Rothwell

David D. Dubois

This set of case studies offers you the framework for demonstrating how to go beyond training to apply a broad range of human performance improvement solutions. They also provide important tips for success you will need to know as you move beyond training to performance.

Eleven Case Studies from the Real World of Training

Improving Performance in Organizations

Competencies, and human competence itself, are rapidly receiving well-deserved recognition as an essential, required element of business success. Without worker competence and supportive organizational practices and strategies, the strategic outcomes desired by organizations can not be realized. Competencies are helping organizations successfully cope with constant and rapid change. This valuable book contains 12 detailed case studies which provide a snapshot of how a variety of practitioners conceptualized, created, and implemented competency-driven performance improvement opportunities in their organizations. A variety of mechanisms and approaches are represented by cases drawn from organizations from both the manufacturing and service sectors. The cases include projects from areas such as leadership development, human resource practices, technical and professional training and development, and organization development.

David D. Dubois

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