Maulik S. Joshi

Elizabeth R. Ransom

David B. Nash

Scott B. Ransom

The Healthcare Quality Book provides a framework, methodology, and practical approaches to assist healthcare professionals in championing improvement efforts. The book is divided into three sections that cover the fundamentals of healthcare quality, critical quality topics, and key strategies for effectively leading quality. The extensively revised fifth edition of this definitive text brings together healthcare thought leaders with a wide range of subject matter expertise. Chapter contributors explore the foundation of healthcare quality, share their perspectives on essential and cutting-edge topics, and offer strategies for learning the skills to lead a culture of quality. New content includes chapters on health equity and disparities in care and expanded content on quality improvement tools, the patient experience, and digital technologies. The book concludes with three well-developed case studies of quality improvement in action that incorporate the lessons learned in the preceding chapters. The Healthcare Quality Book will assist leaders at all levels in developing a solid foundation of quality leadership knowledge, skills, and tools.

The Healthcare Quality Book: Vision, Strategy, and Tools, Fifth Edition

Maulik Joshi

Vision, Strategy, and Tools

The Healthcare Quality Book

As healthcare reform continues to transform US healthcare delivery and processes, one thing remains the same: the importance of quality. This book brings together a team of internationally prominent contributors who provide expertise on current strategies, tactics, and methods for understanding quality in a comprehensive way. The book provides a solid foundation on the components and importance of quality, while incorporating techniques to continuously improve and transform a healthcare system. This comprehensive textbook is suited for undergraduate and graduate courses in healthcare administration as well as business, nursing, allied health, pharmacy, and medicine programs. Study questions in each chapter facilitate additional discussion

Elizabeth R. Ransom

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