Enid Mumford

Systems Design: Ethical Tools for Ethical Change

Cary L. Cooper

There has been increasing concern during the last decade to improve the quality of working life in Europe. Many industries are seeking to improve both working conditions and job satisfaction for their employees. The Quality of Working Life examines the issues raised by quality-of-working-life experiments, explores pioneer work done in Europe, and highlights specific developments in both Western and Eastern European countries.

The Quality of Working Life in Western and Eastern Europe

This book examines the changes in the work environment that have occurred in recent years. It defines management-employee relationships as a series of contracts which a good systems designer must understand and provide if systems are to be acceptable and accepted. Emphasis is placed on fostering the quality of working life and preserving freedom in work, and the author demonstrates how the adoption of an ethical position can have a positive impact on the work experience of others.

Mary Weir

Effective Technical and Human Implementation of Computer Systems : a Work Design Exercise Book for Individuals and Groups

Computer Systems in Work Design--the ETHICS Method

Steve Hickey

Holly Matthies

Enid Mumford (1924-2006) was a pioneer in the sociotechnical design of computer systems. Prof Mumford's work successfully investigated the introduction and implementation of computer systems by large corporations and governments. Mumford's ETHICS approach to software development emphasizes user participation, thus avoiding many of the problems of introducing new systems. It takes a holistic view of organizations, unifying both social and technological solutions. This updated edition of Mumford's book, Designing Human Systems, describes how modern agile programming techniques complement the ETHICS method. Together, the two methods cover both user and developer issues. This integrated approach offers an improved methodology for successful software development projects.

Enid Mumford

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