Marlon Dumas

Marcello La Rosa

Jan Mendling

Hajo A. Reijers

Fundamentals of Business Process Management

Michael Rosemann

Jan vom Brocke

This book is a sequel and extension to the book “Business Process Management Cases", published in its first edition by Springer in 2018. It adds 22 new cases for practitioners and educators to showcase and study Business Process Management (BPM). The BPM cases collection is dedicated to providing a contemporary and comprehensive, industry-agnostic insight into the realities of BPM. In particular it focuses on the lessons that only authentic cases can provide. The experiences documented cover both, the positive impact of deploying BPM as well as the lessons learnt from failed attempts. Each case takes a holistic approach and by doing so, each chapter recognizes that BPM in practice is a multidimensional endeavor covering strategy to operations, systems and infrastructure, governance and culture, models and running processes. This volume also introduces a new device to plan and scope BPM initiatives: the BPM Billboard. The Billboard helps professionals to link BPM projects to the corporate strategy and to build the organizational capabilities to reach such strategic directive. Digital technologies do not just facilitate innovative process designs, but enable entire new strategic options. This book provides a contemporary and comprehensive overview of how to create process-enabled strategies in an opportunity-rich environment. Martin Petry, Hilti CIO This is the first book to present the BPM Billboard – A new management tool to plan and scope BPM initiatives. The Billboard together with the insightful real-world cases offers valuable guidance towards BPM success from a holistic perspective. Gero Decker, Signavio CEO

Digital Transformation - Strategy, Processes and Execution

Business Process Management Cases Vol. 2

This book is the first to present a rich selection of over 30 real-world cases of how leading organizations conduct Business Process Management (BPM). The cases stem from a diverse set of industry sectors and countries on different continents, reporting on best practices and lessons learned. The book showcases how BPM can contribute to both exploitation and exploration in a digital world. All cases are presented using a uniform structure in order to provide valuable insights and essential guidance for students and practitioners.

Digital Innovation and Business Transformation in Practice

Business Process Management Cases

Richard Hull

Stefan Tai

The BPM Conference series has established itself as the premier forum for - searchersintheareaofbusinessprocessmanagementandprocess-awareinfor- tion systems. It has a record of attracting contributions of innovative research of the highest quality related to all aspects of business process management, including theory, frameworks, methods, techniques, architectures, systems, and empirical ?ndings. BPM 2010 was the 8th conference of the series. It took place September 14- 16, 2010 on the campus of Stevens Institute of Technology in Hoboken, New Jersey, USA—with a great view of Manhattan, New York. This volume c- tains 21 contributed research papers that were selected from 151 submissions. The thorough reviewing process (each paper was reviewed by three to ?ve P- gram Committee members followed in most cases by in-depth discussions) was extremely competitive with an acceptance rate of 14%. In addition to the c- tributed papers, these proceedings contain three short papers about the invited keynote talks. In conjunction with the main conference, nine international workshops took place the day before the conference. These workshops fostered the exchange of fresh ideas and experiences between active BPM researchers, and stimulated discussions on new and emerging issues in line with the conference topics. The proceedings with the papers of all workshops will be published in a separate volume of Springer’s Lecture Notes in Business Information Processing series. Beyond that, the conference also included a doctoral consortium, an industry program, ?reside chats, tutorials, panels, and demonstrations.

8th International Conference, BPM 2010, Hoboken, NJ, USA, September 13-16, 2010, Proceedings

Business Process Management

Mathias Weske

Matthias Weidlich

This book constitutes the proceedings of the second workshop on Business Process Modeling Notation, BPMN 2010, held in Potsdam, Germany, in October 2010. The 6 research papers presented were carefully reviewed and selected from 16 submissions. In addition, 3 short papers and the extended abstracts of 3 invited talks are included. The BPMN workshop series provides a forum for academics and practitioners who share an interest in business process modeling using the Business Process Modeling Notation, which is seen by many as the de facto standard for business process modeling. BPMN promises to bridge business and IT and brings process design and implementation closer together.

Second International Workshop, BPMN 2010, Potsdam, Germany, October 13-14, 2010 Proceedings

Business Process Modeling Notation

Haralambos Mouratidis

This book constitutes the thoroughly refereed proceedings of the CAiSE Forum 2018 held in Tallinn, Estonia, as part of the 30th International Conference on Advanced Information Systems Engineering, CAiSE 2018, in June 2018. The CAiSE Forum is a place within the CAiSE conference for presenting and discussing new ideas and tools related to information systems engineering. Intended to serve as an interactive platform, the Forum aims at the presentation of emerging new topics and controversial positions, as well as demonstration of innovative systems, tools and applications. This year’s theme was “Information Systems in the Big Data Era”. The 10 full and 12 short papers in this volume were carefully reviewed and selected from 17 direct submissions (of which 2 full and 7 short papers were selected), plus 13 transfers from the CAiSE main conference (which resulted in another 8 full and 5 short papers).

CAiSE Forum 2018, Tallinn, Estonia, June 11-15, 2018, Proceedings

Information Systems in the Big Data Era

This book constitutes the proceedings of the 4th workshop on Business Process Model and Notation, BPMN 2012, held in Vienna, Austria, in September 2012. The BPMN workshop series provides a forum for academics and practitioners who share an interest in business process modeling using the Business Process Modeling Notation, which is seen by many as the de facto standard for business process modeling. This year, the workshop lasted two days and consisted of both a scientific and a practitioner event. The six full and three short papers presented were carefully reviewed and selected from 22 submissions. The workshop applied a thorough reviewing process, during which each paper was reviewed by three Program Committee members. In addition, an extended abstract of the workshop keynote is also included.

4th International Workshop, BPMN 2012, Vienna, Austria, September 12-13, 2012, Proceedings

Business Process Model and Notation

Maximilian Röglinger

Thomas Hildebrandt

Boudewijn F. van Dongen

This book constitutes the proceedings of the 17th International Conference on Business Process Management, BPM 2019, held in Vienna, Austria, in September 2019. The 23 full and 4 tutorial short papers included in this volume were carefully reviewed and selected from 115 submissions. The papers were organized in topical sections named: foundations; engineering; and management.

17th International Conference, BPM 2019, Vienna, Austria, September 1–6, 2019, Proceedings

This textbook covers the entire Business Process Management (BPM) lifecycle, from process identification to process monitoring, covering along the way process modelling, analysis, redesign and automation. Concepts, methods and tools from business management, computer science and industrial engineering are blended into one comprehensive and inter-disciplinary approach. The presentation is illustrated using the BPMN industry standard defined by the Object Management Group and widely endorsed by practitioners and vendors worldwide. In addition to explaining the relevant conceptual background, the book provides dozens of examples, more than 230 exercises – many with solutions – and numerous suggestions for further reading. This second edition includes extended and completely revised chapters on process identification, process discovery, qualitative process analysis, process redesign, process automation and process monitoring. A new chapter on BPM as an enterprise capability has been added, which expands the scope of the book to encompass topics such as the strategic alignment and governance of BPM initiatives. The textbook is the result of many years of combined teaching experience of the authors, both at the undergraduate and graduate levels as well as in the context of professional training. Students and professionals from both business management and computer science will benefit from the step-by-step style of the textbook and its focus on fundamental concepts and proven methods. Lecturers will appreciate the class-tested format and the additional teaching material available on the accompanying website.

Jan Mendling

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