Jill Schiefelbein

"You'd be hard pressed to find a job advertisement where "effective communication skills" wasn't somewhere in the description. Yet communication is one of the biggest problems plaguing businesses today. One reason is because communication training is often done in isolation-working on one skill at a time, but never connecting it to the bigger picture. This book is that bigger picture-where all the pieces come together for dynamic communication to exist and help business owners lead, manage, and sell. Dynamic Communication combines the author's business experience and theoretical background as a university communications instructor to create this model-an equation with three variables that encompasses what you need for dynamic and successful communication that moves people to action. Dynamic Communication contains three variables: connect, listen, and articulate. The proposed book takes each variable, explains it, applies it in the three main business audience types-internal audiences, external audiences, and consumer audiences-and shows the reader how to identify which variable is missing and how to correct it. It's an action-oriented model that drives results for the user, thus producing better managed, better connected, better articulated, and therefore better producing businesses"--

"This book contains 27 actionable strategies that readers can use to demonstrate dynamic communication and their organization to drive results. While the chapters and strategies are organized intentionally, each one is designed to be accessed individually. Readers will come away being able to execute an effective communication strategy"--

27 strategies to grow, lead, and manage your business

Dynamic communication

H. L. Goodall, Jr.

Sandra Goodall

What communication skills are essential in today's global economy? BUSINESS AND PROFESSIONAL COMMUNICATION IN THE GLOBAL WORKPLACE, Third Edition, provides a strong theoretical foundation of organizational communication for the business and professional communication course. Featuring coverage of the most up-to-date skill set available, the book considers the rapid changes in professional communication due to the global economy, advances in information technology, and an increasingly diverse workforce. The authors' engaging narrative style, the unique CCCD model (Choosing, Creating, Coordinating, and Delivering) for building presentation competencies, and an integrated companion website combine to provide today's definitive resource on professional communications. Important Notice: Media content referenced within the product description or the product text may not be available in the ebook version.

Jill Schiefelbein

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