Rachel Holmes

Lee Clarke

Karen M. O'Neill

Caron Chess

It is often said that in times of crises experts, officials, and organizations should speak with one voice. But this homily has not been subjected to either conceptual or empirical scrutiny. We begin those tasks in this paper. To pursue our analysis, we use statements from the popular and scholarly presses; we also use our interviews with local officials in New Jersey, USA, who had to respond to the anthrax attacks in the fall of 2001. We outline some of the meanings of the admonition to speak with one voice and discuss the rhetorical significance of the advice. Our argument is that it may be wise to speak with one voice, but this can not be taken for granted. Difference audiences may well need different messages or different kinds of messages. Speaking with multiple voices is often the most effective way to advance meaningful communication.

Risk Communication Lessons from the Us Anthrax Attacks

Speaking with One Voice

Daniel J. Van Abs

Humanity is deeply committed to living along the world’s shores, but a catastrophic storm like Sandy—which took hundreds of lives and caused many billions of dollars in damages—shines a bright light at how costly and vulnerable life on a shoreline can be. Taking Chances offers a wide-ranging exploration of the diverse challenges of Sandy and asks if this massive event will really change how coastal living and development is managed. Bringing together leading researchers—including biologists, urban planners, utilities experts, and climatologists, among others—Taking Chances illuminates reactions to the dangers revealed by Sandy. Focusing on New Jersey, New York, and other hard-hit areas, the contributors explore whether Hurricane Sandy has indeed transformed our perceptions of coastal hazards, if we have made radically new plans in response to Sandy, and what we think should be done over the long run to improve coastal resilience. Surprisingly, one essay notes that while a large majority of New Jerseyans identified Sandy with climate change and favored carefully assessing the likelihood of damage from future storms before rebuilding the Shore, their political leaders quickly poured millions into reconstruction. Indeed, much here is disquieting. One contributor points out that investors scared off from further investments on the shore are quickly replaced by new investors, sustaining or increasing the overall human exposure to risk. Likewise, a study of the Gowanus Canal area of Brooklyn shows that, even after Sandy swamped the area with toxic flood waters, plans to convert abandoned industrial lots around the canal into high-density condominiums went on undeterred. By contrast, utilities, emergency officials, and others who routinely make long-term plans have changed operations in response to the storm, and provide examples of adaptation in the face of climate change. Will Sandy be a tipping point in coastal policy debates—or simply dismissed as a once-in-a-century anomaly? This thought-provoking collection of essays in Taking Chances makes an important contribution to this debate.

The Coast after Hurricane Sandy

Taking Chances

DIVA sociological history of flood control politics that examines how local and regional pro-growth interests organized to press the federal government to protect land from flooding, and how this action altered the relationship between regions and the federa/div

Karen M. O'Neill

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