Kees Dorst

How organizations can use practices developed by expert designers to solve today's open, complex, dynamic, and networked problems. When organizations apply old methods of problem-solving to new kinds of problems, they may accomplish only temporary fixes or some ineffectual tinkering around the edges. Today's problems are a new breed—open, complex, dynamic, and networked—and require a radically different response. In this book, Kees Dorst describes a new, innovation-centered approach to problem-solving in organizations: frame creation. It applies “design thinking,” but it goes beyond the borrowed tricks and techniques that usually characterize that term. Frame creation focuses not on the generation of solutions but on the ability to create new approaches to the problem situation itself. The strategies Dorst presents are drawn from the unique, sophisticated, multilayered practices of top designers, and from insights that have emerged from fifty years of design research. Dorst describes the nine steps of the frame creation process and illustrates their application to real-world problems with a series of varied case studies. He maps innovative solutions that include rethinking a store layout so retail spaces encourage purchasing rather than stealing, applying the frame of a music festival to understand late-night problems of crime and congestion in a club district, and creative ways to attract young employees to a temporary staffing agency. Dorst provides tools and methods for implementing frame creation, offering not so much a how-to manual as a do-it-yourself handbook—a guide that will help practitioners develop their own approaches to problem-solving and creating innovation.

Create New Thinking by Design

Frame Innovation

Designing for the Common Good

One hundred seventy precisely formulated mini-essays give insight into the design process and encourage reflection.

How Creative Practice Works

Notes on Design

Makes designers think about what they do, how they do it and why they do it.

Understanding Design

Yenilikci Cerceve; Tasarimin Getirdigi Yeni Düsünme Bicimleri

Nigel Cross

Henri Christiaans

Design encompasses some of the highest cognitive abilities of human beings, including creativity, synthesis and problem solving. A substantial and varied range of research methods has been developed and adopted for the analysis of design activity, but until now it has been difficult to compare the work of different researchers using different methods. This book contains the results of an international workshop held in Delft, The Netherlands, which focused on one particular research method, that of protocol analysis. Researchers from seventeen different leading centres around the world were invited to analyse the same video recordings of designers working on an engineering product design. The 20 chapters in this book are the records of that workshop, providing rich insights into the design process and an overview of accumulated knowledge on design from these researchers. There is also a discussion of the properties and limitations of protocol analysis as a research technique for analysing design activity. The book is a substantial contribution to developing understanding of the nature of design activity, and is of value to researchers, teachers and practitioners of design.

Analysing Design Activity

The 150 mini-essays in this book provide a panoramic view of the subject of design. Fundamental questions are raised about the nature of design, about designers themselves and about the role of design in the broader contexts of a company and society.

Bryan Lawson

Design Expertise explores what it takes to become an expert designer.It examines the perception of expertise in design and asks what knowledge, skills, attributes and experiences are necessary in order to design well. Bryan Lawson and Kees Dorst develop a new model of design expertise and show how design expertise can be developed. This book is designed for all students, teachers, practitioners and researchers in architecture and design. To enable all readers to explore the book in a flexible way, the authors’ words are always found on the left hand page. On the right are diagrams, illustrations and the voices of designers, teachers and students and occasionally others too. 'Design Expertise' provides a provocative new reading on the nature of design and creative thought.

Kees Dorst

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