Kenneth Blanchard

Chuck Tompkins

Jim Ballard

Thad Lacinak

A compendium of straightforward techniques on how to accentuate the positive and redirect the negative, increasing productivity at work and at home. What do your people at work and your spouse and kids at home have in common with a five-ton killer whale? Probably a whole lot more than you think, according to top business consultant and mega-bestselling author Ken Blanchard and his coauthors from SeaWorld. In this moving and inspirational new book, Blanchard explains that both whales and people perform better when you accentuate the positive. He shows how using the techniques of animal trainers -- specifically those responsible for the killer whales of SeaWorld -- can supercharge your effectiveness at work and at home. When gruff business manager and family man Wes Kingsley visited SeaWorld, he marveled at the ability of the trainers to get these huge killer whales, among the most feared predators in the ocean, to perform amazing acrobatic leaps and dives. Later, talking to the chief trainer, he learned their techniques of building trust, accentuating the positive, and redirecting negative behavior -- all of which make these extraordinary performances possible. Kingsley took a hard look at his own often accusatory management style and recognized how some of his shortcomings as a manager, spouse, and father actually diminish trust and damage relationships. He began to see the difference between "GOTcha" (catching people doing things wrong) and "Whale Done!" (catching people doing things right). In Whale Done!, Ken Blanchard shows how to make accentuating the positive and redirecting the negative the best tools to increase productivity, instead of creating situations that demoralize people. These techniques are remarkably easy to master and can be applied equally well at home, allowing readers to become better parents and more committed spouses in their happier and more successful personal lives.

The Power of Positive Relationships

Whale Done!

Hal Burrows

William jr. Oncken

L'one minute manager insegna a delegare

Stephen C. Lundin

Harry Paul

John Christensen

Saúl Dias Barata

Fish!: uma nova cultura na empresa

Spencer Johnson

Vollständig überarbeitete Ausgabe für die Manager von heute

Der neue Minuten Manager

Omgaan met verandering

Wie heeft mijn kaas gepikt?

Norman Vincent Peale

THE POWER OF ETHICAL MANAGEMENT proves that you don't have to cheat to win. It shows how to bring integrity back into business. It offers hard-hitting, practical and ethical strategies that build profits, productivity and long-term success. Written as a parable this simple book gives you an immensely useful set of tools; from a three-step 'Ethics Check' that helps you evalutate any action or decision, to the Five Ps' of ethical behaviour which will clarify your purpose and your goals. This is no theoretical treatise: peale and Blanchard speak from their enormous and unique experience, and show how integrity pays.

The Power Of Ethical Management

Il nuovo one minute manager

Kenneth H. Blanchard

Sheldon Bowles

Shows listeners how to define a vision, learn what a customer really wants, institute effective systems, and turn customers into raving, and spending, fans.

A Revolutionary Approach to Customer Service

Raving Fans

Marc Muchnick

A business parable on effective leadership shows the contrasting leadership methods of one manager who is shortsighted, coercive, and obsessed with immediate results, and another manager who supports and works with his team.

The Missing Ingredient in Motivating People Today

The Leadership Pill

kako se uhvatiti u koštac s promjenama na poslu i u svakodnevom životu

Tko je maknuo moj sir?

Tko je maknuo moj sir

Robert Lorber

Mettere l'one minute manager al lavoro

Susan Fowler

Laurence Hawkins

La self leadership e l'one minute manager

Nový one minute manager

Das Praxisbuch: ein Must-have für alle, die bessere Chefs werden wollen. Keine Zeit, sich ums Personal zu kümmern? Das war gestern. Das Symbol des Ein-Minuten-Managers ist die 01-Minuten-Anzeige auf der Digitaluhr, und die signalisiert Führungskräften, sich mehrmals täglich ihrer Mitarbeiter zu erinnern. So geht's: sich Ein-Minuten-Ziele setzen, Ein-Minuten-Lob spenden, Ein-Minuten-Ermahnungen erteilen

Wie Sie die drei goldenen Regeln richtig anwenden

Die Praxis des :01-Minuten-Managers

The power of ethical management and Norman Vincent Peal

The first comprehensive book to challenge the traditional teachings by presenting a more effective approach to treating hypothyroidism. For many years, treatment options for hypothyroidism have remained relatively unchanged and new treatments have been unexplored despite the fact that this disorder affects tens of millions of people in the United States. In The Functional Approach to Hypothyroidism, Dr. Kenneth Blanchard uncovers the truth about treatments and diagnoses and offers new insight into reducing symptoms for those with hypothyroidism. Patients and physicians alike will benefit from the wisdom and guidance found in this book. The Functional Approach to Hypothyroidism also includes explanations of: * Why hypothyroidism is often misdiagnosed * Misguided teachings on the treatment of hypothyroidism * Effects of hypothyroidism on pregnancy, menstrual cycle, and fertility * The connection between fibromyalgia and hypothyroidism * The effects of hypothyroidism on weight, sleep, and motion sickness * More effective treatments and advice for proper diagnosis The Functional Approach to Hypothyroidism is based on the innovative findings of Dr. Kenneth Blanchard, a specialist in thyroid disease and menopausal hormone replacement therapy. Dr. Blanchard has treated over 1,000 patients with hypothyroidism with great success. Through this experience, he has developed a unique approach to the field and has simultaneously enabled patients to better understand their condition, treatments, and the current findings.

Bridging Traditional and Alternative Treatment Approaches for Total Patient Wellness

Functional Approach to Hypothyroidism

Drea Zigarmi

Patricia Zigarmi

Die Arbeit jedes Managers, also jedes Vorgesetzten oder Chefs, ist vor allem Arbeit mit anderen Menschen. Deshalb ist Menschenführung das Herzstück der Management-Praxis: das Potenzial und die Kompetenz der Mitarbeiter zu entwickeln und auszuschöpfen. Die Erfolgsformel lautet «Situatives Führen II». Damit ist gemeint, dass sehr verschiedene Führungsstile wie Delegieren, Sekundieren, Trainieren oder Dirigieren von ein und demselben Manager beherrscht werden sollen, um situations- oder projektbezogen angewandt zu werden, durchaus auf dieselben Mittelmanager und Mitarbeiter – entsprechend ihrer situativen Kompetenz. Seit Jahrzehnten arbeiten Manager erfolgreich mit diesem Konzept. In diese überarbeitete Neuausgabe des Bestsellers für die Führungskräfte von heute sind die Erfahrungen daraus eingeflossen.

Situationsbezogenes Führen (Vollständig überarbeitete Ausgabe für die Manager von heute)

Der Minuten-Manager: Führungsstile

It's Never Too Late to Build a Customer-Focused Company

Customer Mania!

Kenneth Blanchard

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