Kenneth L. Kraemer

Jason Dedrick

Nigel P. Melville

Kevin Zhu

Are the Internet and e-commerce truly revolutionizing business practice? This book explodes the transformation myth by demonstrating that the Internet and e-commerce are in fact being adapted by firms to reinforce their existing relationships with customers, suppliers, and business partners. Detailed case studies of eight countries show that, rather than creating a borderless global economy, e-commerce strongly reflects existing local patterns of commerce, business, and consumer preference, and its impact therefore varies greatly by country. Paradoxically, while e-commerce is increasing the efficiency, effectiveness, and competitiveness of firms, it is also increasing the complexity of their environments as they have to deal with more business partners and also face greater competition from other firms. This incisive analysis of the diffusion and impact of e-business provides academic researchers, graduates, and MBA students with a solid basis for understanding its likely evolution.

Impacts of National Environment and Policy

Global e-commerce

William H. Dutton

Computers and Management Control in Local Government

Administrative Reform, Technology, and Intra-organizational Power

The Power Payoffs of Computing

Technology and Urban Management

Margaret S. Elliott

" "Computerization movement" (CM) refers to a special kind of social and technological movement that promotes the adoption of computing within organizations and society. ... Through theoretical analyses, systematic empirical studies, field-based studies, and case studies of specific technologies, the book shows CMs to be driven by Utopian visions of technology that become part of the "ether" within society. The empirical studies presented here show the need for designers, users, and the media to be aware that CM rhetoric can propose grand visions that never become part of a reality and reinforce the need for critical and scholarly review of promising new technologies."--Back cover.

From Mainframes to Ubiquitous Computing

Computerization Movements and Technology Diffusion

Survey Research Methods

The Information Systems Research Challenge

Kenneth L. Kraemer

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