Mac Anderson

دائما ما يفصلك عن تغيير حياتك خيار واحد

خيار واحد

You may know the 212 degree concept for our original bestseller 212 The Extra Degree written by Sam Parker and Mac Anderson. But this book is written specifically for businesses and is all about creating a service culture. In case you are not familiar with the 212 concept, here it is in a nutshell: At 211 degrees water is hot. At 212 degrees, it boils. And with boiling water, comes steam. And steam can power a locomotive. The one extra degree makes the difference. This simple analogy reflects the ultimate definition of excellence. Because it's the one extra degree of effort, in business and life, that can separate the good from the great. The stories in 212 Service reflect real-life examples of companies that have taken their customer service to the next degree. Someone once said, "Life is like a game of tennis. The player who serves well seldom loses." The same can be said for any business on the planet. There are many books written about service, however, our goals in this one is to keep it simple. 212 Service presents 10 simple, but engaging rules of service that can be read by every member of your team in less than 30 minutes. 212 Service is written with real life examples of exceptional customer service and is certain to inspire your team with ideas that apply specifically to your industry.

The 10 Rules for Creating a Service Culture

212 Service

Tom Feltenstein

Change Is Good...You Go First: 21 Ways to Inspire Change

Lance Wubbels

Parents work very hard to give their children what they desire. Whether it be the newest video game or the latest fashion, they strive to make their children's lives better, Reveals the one thing children need the most is often in the shortest supply - their parents' time. Encourages parents to make time for the things that are truly important.

What a Child Really Needs from You

To a Child Love Is Spelled Time

If you're going to climb a tree would you rather hire a squirrel or train a horse? In You Can't Send a Duck to Eagle School, Mac Anderson shares his 30 plus years of leadership experience in a fresh and engaging manner. teaches you how to hire great people, change the way you think and learn to communicate with your team.

And Other Simple Truths of Leadership

You Can't Send a Duck to Eagle School

Sam Parker

212° The Extra Degree is a must-have in every personal and business library. A Simple Truths #1 bestseller, the concept is simple: At 211°, water is hot. At 212°, it boils. And with boiling water comes steam. And steam can power a locomotive. The one extra degree makes the difference. This analogy reflects the ultimate definition of excellence. The one extra degree of effort, in business and life, can separate the good from the great. The 212° concept is vividly illustrated for every aspect of your life through powerful stories that will inspire and motivate yourself or your team to the next level of success. We hope that you will join the people, businesses, and schools that have taken action and adopted the 212° concept!

Extraordinary Results Begin with One Small Change

212 the Extra Degree

Linda Ellis

"For every life fully lived, it is not the dates on your gravestone that matter. It's the dash between those years and the adventure you make of your life that truly count. Linda Ellis's profound [poem] The Dash HAS BECOME ONE OF [the United States'] most beloved readings. This ... book draws from Linda's poetry, with ... inspirational wisdom from those impacted by her words, to take you through the year as you live your dash every day"--Publisher's description.

Making a Difference with Your Life

The Dash

Imperfeitos e felizes irá lhe proporcionar um rico ensino com princípios bíblicos para um casamento de sucesso. Você irá aprender como podemos ser felizes mesmo sendo imperfeitos. O livro aborda assuntos como relação a dois, adversidades, sexo, carência e comportamento dos opostos. Você estará diante das diferenças entre homens e mulheres e poderá entender por que às vezes se depara com tantos questionamentos, e muitos deles sem respostas. Leia este livro com o coração aberto e a alma sedenta, e seu casamento nunca mais será o mesmo.

Imperfeitos e felizes

David McNally

The Power of Encouragement

Even Eagles Need a Push

212o The Extra Degree is a must-have in every personal and business library. A Simple Truths #1 bestseller, the concept is simple: At 211o, water is hot. At 212o, it boils. And with boiling water comes steam. And steam can power a locomotive. The one extra degree makes the difference. This analogy reflects the ultimate definition of excellence. The one extra degree of effort, in business and life, can separate the good from the great. The 212o concept is vividly illustrated for every aspect of your life through powerful stories that will inspire and motivate yourself or your team to the next level of success. We hope that you will join the people, businesses, and schools that have taken action and adopted the 212o concept and used the ONE extra degree to attain their goals.

212 The Extra Degree

Bring a "shot of joy" into your daily life! 365 quotes to inspire you, make you think, and occasionally make you laugh... Life, at times, can be a treadmill. We keep running and telling ourselves that we'll slow down someday soon. We'll stop to take time for ourselves, for our family, or to smell the roses. Or, in other words, to take time for joy. That's what this beautiful book is all about: a gentle reminder that life is not always about being better or best. Sometimes it is just about being. Being in the moment, to truly capture the joy of that moment.

Take Time for Joy

Aged to Perfection

Barbara J. Gallagher

The Power of Gratitude

Learning to Dance in the Rain

How does your team react to change? Do they dig in with their heels to resist it or do they welcome it with open arms? As leaders, we know that change is a fact of life and we need to learn to manage it before it manages us. A tall order? Not when you have the wisdom of two business icons, Mac Anderson and Tom Feltenstein, to show the way. This easy-to-use book will help you and your team stop conducting business as usual. Change is the key that unlocks the doors to growth and excitement in any organization. More importantly, without it...your competition will pass you by. You don't have a choice about change, but you do have a choice about how you and your team react to it. Don't wait another minute to inspire, motivate, and encourage your team to move forward and embrace change. Lead the way. You go first.

21 Ways to Inspire Change

Change Is Good...You Go First

Change is Good ... You Go First

Kenneth H. Blanchard

James Allan Francis

One Solitary Life

In 212 Leadership, Mac Anderson shares 10 of the elements that can help to transform your leadership skills, along with some of his favorite quotes on the elements of leadership. You'll gain insight into the qualities and characteristics of great leaders. History has identified many qualities and characteristics of great leaders, and, of course, no person embodies them all. But the great leaders have one simple thing in common: They have developed their leadership styles around their personalities and their values, and in the end, their actions are consistent with what they truly believe. 212 Leaders have made the leap from good to great. They are able to not only rally the troops to committed, purposeful action, but also to create an environment where quality and innovation are the norm, rather than the exception. 212 Leadership is designed to make you think...to help you grow...and to provide that extra degree of passion to take your leadership skills from effective to extraordinary!

The 10 Rules for Highly Effective Leadership

212 Leadership

Presents the full text of, and commentary on, the poem "The Dash," exploring how it has inspired people to make a difference, respect others, and show love and appreciation.

Making a Difference with Your Life from Beginning to End

In The Power of Kindness by Mac Anderson, you will find 23 inspirational stories about random acts of kindness that ultimately resulted in making a profound difference in the lives touched. Each short story speaks to the Golden Rule of life and is guaranteed to touch your heart.

Mac Anderson

Books

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