Mike Burrows

"I set myself the task of describing the 'humane, start with what you do now approach to change' not as a productivity tool, but as a management method built around a strong framework of values-a way to help organizations work better for their people, their customers, and other stakeholders." - Mike Burrows, author Kanban from the Inside takes a distinctive approach to the Kanban Method-using a system of nine values to explain what it is, to give insight into how its practitioners think, and to offer practical advice on how to apply it. Readers new to Kanban will understand why and how it works, while those with experience will appreciate its fresh perspective and the connections it makes with a range of related models. Part I draws on real-world experience to explain the Kanban Method through nine values: transparency, balance, collaboration, customer focus, flow, leadership, understanding, agreement, and respect. It also introduces Kanban's three Agendas and the Kanban Lens. Part II describes other models useful to understanding and applying the Kanban Method more effectively. It is a tour through related bodies of knowledge, including Systems Thinking, Lean, Agile, and Theory of Constraints. Part III is a step-by-step implementation guide that brings up to date the Systems Thinking Approach to Introducing Kanban (STATIK). It offers practical ways to capture and address in your Kanban implementation the needs of your organization, your colleagues, and your customers. --------------------------- "This book is the new standard that I will recommend to anyone getting started with Kanban." -Wolfgang Wiedenroth, Kanban Trainer/Coach, it-agile "It is not focused just on the mechanics of the kanban board; rather it explains everything you need around it to keep a Kanban initiative moving." -Klaus Leopold, Kanban Trainer/Coach, LEANability "This gave me a deeper understanding of familiar concepts and introduced concepts new to me." -Kevin Murray, Delivery Director, Valtech UK

Kanban from the Inside

"Mike provides a path for new ways of working and thinking, new tools, and a new mindset for a continually changing reality. With his new book, he is showing a better way of working, where we can come together and intuitively understand how to move forward, even in challenging situations." "An impressive piece of culture technology - facilitates clear thinking and communication while encouraging real agreement at scale across the whole enterprise." "If you are a business leader looking for tools that facilitate real change in real organisations, this is your book." Extensively revised and adding a new final chapter, this second edition of Agendashift provides both the manual and the deep background for outcome-oriented change and continuous transformation. With its exercises explained in terms of memorable patterns such as Ideal, Obstacles, Outcomes (IdOO) and Meaning before Metric, the framework - an engagement model - is made significantly easier to understand and apply. Moreover, its generously-referenced and pluralistic style invites integration with a wide range of sources and encourages further innovation in this exciting and rapidly-developing field. Author and Agendashift founder Mike Burrows describes himself as "in the business of wholehearted organisations". Mike is recognised for his pioneering work in Lean, Agile, and Kanban, for his ground-breaking books Agendashift (2018, 2021), Right to Left (2019, audiobook 2020), and Kanban from the Inside(2014), and as a champion of participatory and outcome-oriented approaches to change, transformation, strategy, and leadership. Before embarking on his consulting career, he was global development manager and Executive Director at a top tier investment bank, and CTO for an energy risk management startup.

Outcome-oriented change and continuous transformation (2nd Edition)

Agendashift

Do you see in digital technology the opportunity to meet customer needs more effectively? Do you recognise that this may have profound implications for how your organisation should work? Do you want to help bring that about? Regardless of whether you consider yourself a technologist, if your answer to those questions is "e;yes"e;, you are what we refer to in this book as a _digital leader._ If you can see yourself as a digital leader, aspire to be one, or think that sometime soon you might need to become one, then this book is for you.Or perhaps you're here primarily to feed an existing interest in Lean and Agile. Whatever your current level of knowledge, this book is for you too, especially if you're interested also in organisation design and leadership. You will find here both an accessible guide to the Lean-Agile landscape and through the Right to Left metaphor a helpfully challenging perspective on it. The book's digital scope might not coincide exactly with yours, but it's rich with authentic examples not only of Lean-Agile practice but of right-to-left (needs-based and outcome-oriented) thinking too.Topics covered in Right to Left, all viewed through a lens that puts needs and outcomes ahead of solutions:Lean, Agile, and Lean-AgileKey frameworks - team-level, scale-independent, and scaledGovernance and strategyLeadership and organisation

Right to Left

Do you see in digital technology the opportunity to meet customer needs more effectively? Do you recognise that this may have profound implications for how your organisation should work? Do you want to help bring that about? Regardless of whether you consider yourself a technologist, if your answer to those questions is "yes", you are what we refer to in this book as a _digital leader._ If you can see yourself as a digital leader, aspire to be one, or think that sometime soon you might need to become one, then this book is for you. Or perhaps you're here primarily to feed an existing interest in Lean and Agile. Whatever your current level of knowledge, this book is for you too, especially if you're interested also in organisation design and leadership. You will find here both an accessible guide to the Lean-Agile landscape and through the Right to Left metaphor a helpfully challenging perspective on it. The book's digital scope might not coincide exactly with yours, but it's rich with authentic examples not only of Lean-Agile practice but of right-to-left (needs-based and outcome-oriented) thinking too. Topics covered in Right to Left, all viewed through a lens that puts needs and outcomes ahead of solutions: - Lean, Agile, and Lean-Agile - Key frameworks - team-level, scale-independent, and scaled - Governance and strategy - Leadership and organisation

Right to Left: The Digital Leader's Guide to Lean and Agile

Outcome-oriented Change and Continuous Transformation (2nd Edition)

“A refreshingly candid exploration of what it takes to lead effectively in an environment defined by constant change” “A must-read for anyone interested in transforming organisational design and strategy. It doesn’t just inform; it inspires and equips you to make a tangible difference in your organisational landscape.” “At a time when many organisations are still wrestling with bureaucratic inertia and outdated processes, Wholehearted offers a pathway to more effective decision-making and leadership.” How do leaders at all scales of organisation create the conditions for innovation, excellence, and performance? Initial clues are to be found in the Wholehearted organisation – one that recognises the leadership of those who find the right challenges to engage with, invite others into that process, and celebrate their successes. Deeper answers come via the Deliberately Adaptive Organisation, a ground-up and complexity-aware reconstruction of Stafford Beer’s classic Viable System Model. Through its lens, and with reference to a number of complementary models, frameworks, and patterns, you will make new sense of your organisation’s myriad relationships – relationships not only between people, but between different organisational scopes, their different aspects, and different levels of scale. Where these relationships are insufficiently healthy and productive, they are drains on your organisation’s adaptive capacity – capacity you will want to liberate! The need for organisations to be adaptive has never been greater. But because they ignore too many other dimensions, the process-centric approaches of the past couple of decades are proving themselves insufficient to the task. For the digital-age organisation in which product development, customer-focused service delivery, and participatory organisational renewal must become increasingly integrated, challenges of context and scale are never far away. Wholehearted tackles these head-on. Former Executive Director and CTO Mike Burrows is the author of Organizing Conversations, Right to Left, Agendashift, and the Lean-Agile classic, Kanban from the Inside.

Engaging with Complexity in the Deliberately Adaptive Organisation

Wholehearted

Tony Hadland

From Bicycle to Superbike

Mike Burrows vermittelt in diesem Buch einen neuen Ansatz, Kanban zu verstehen und einzusetzen. Er beschreibt die Methode von innen heraus anhand von neun Werten, wodurch er den Prinzipien und Praktiken Kanbans ein starkes Gerüst verleiht. Die Werte bieten ein effizientes Instrument, um die Umsetzung der Kanban-Vorgehensweise zu beurteilen und so anhaltende Veränderungen zu erzielen. Die neun Werte der Kanban-Methode sind im ersten Teil des Buches mit vielen Praxisbeispielen beschrieben: Transparenz, Balance, Zusammenarbeit, Kundenfokus, Arbeitsfluss (Flow), Führung (Leadership), Verständnis, Einverständnis und Respekt. Abschließend werden zwei jüngere Konzepte vorgestellt: die drei Agenden und die Kanban-Linse. Teil II befasst sich mit verwandten Methoden, die dabei helfen, die Kanban-Methode noch effektiver einzusetzen: Systems Thinking, Lean Development, agile Vorgehensweisen und die Engpasstheorie. Der letzte Teil ist eine Schritt-für-Schritt-Anleitung zur Implementierung von Kanban mittels STATIK (Systems Thinking Approach to Introducing Kanban). Aufgezeigt werden praktische Wege, wie Sie Anforderungen und Bedürfnissen aus der Organisation, von Kollegen und Kunden noch besser gerecht werden können. Das Buch gibt einen umfassenden Einblick in den aktuellen Stand der Kanban-Methode. Einsteiger werden verstehen, warum und wie Kanban funktioniert, sodass sie es wirksam in ihre bestehenden Strukturen und Teams integrieren können. Erfahrene Anwender lernen neue Werkzeuge sowie Vorgehensweisen kennen und gewinnen einen neuen Blick auf Kanban. 'This book is now the recommended text book for the LeanKanban Foundation level training 'Getting Started with Kanban'. Mike's Kanban from the Inside has by far the most extensive and up-todate coverage of Kanban used in creative and knowledge work businesses in the 21st Century than anything published to date. David J. Anderson zur englischen Ausgabe

Mike Burrows

Books

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