Paul Farris

David J. Reibstein

Phillip Pfeifer

Neil T. Bendle

Your Definitive, Up-to-Date Guide to Marketing Metrics--Choosing Them, Implementing Them, Applying Them This award-winning guide will help you accurately quantify the performance of all your marketing investments, increase marketing ROI, and grow profits. Four renowned experts help you apply today's best practices for assessing everything from brand equity to social media, email performance, and rich media interaction. This updated edition shows how to measure costly sponsorships, explores links between marketing and financial metrics for current and aspiring C-suite decision-makers; presents better ways to measure omnichannel marketing activities; and includes a new section on accountability and standardization in marketing measurement. As in their best-selling previous editions, the authors present pros, cons, and practical guidance for every technique they cover. Measure promotions, advertising, distribution, customer perceptions, competitor power, margins, pricing, product portfolios, salesforces, and more Apply web, online, social, and mobile metrics more effectively Build models to optimize planning and decision-making Attribute purchase decisions when multiple channels interact Understand the links between search and distribution, and use new online distribution metrics Evaluate marketing's impact on a publicly traded firm's financial objectives Whatever your marketing role, Marketing Metrics will help you choose the right metrics for every task--and capture data that is valid, reliable, and actionable.

The Manager's Guide to Measuring Marketing Performance

Marketing Metrics

Paul W. Farris

Phillip E. Pfeifer

Você sabe qual é o verdadeiro retorno das ações de marketing da sua empresa? Ele está dentro do previsto? Se você não sabe, está em suas mãos o guia mais abrangente e autorizado para definir, construir e usar as métricas necessárias aos profissionais de marketing de hoje. Mais do simplesmente medir, compreenda como as diversas métricas se interligam – e as consequências financeiras resultantes das decisões de marketing. Métricas de Marketing dá um grande passo nessa discussão ao analisar sistemas alternativos de mensuração de marketing integrado e como as empresas estão montando esses sistemas para diagnosticar melhor e para ter modelos de marketing mais transparentes.

O Guia Definitivo de Avaliação do Desempenho do Marketing

Métricas de Marketing - 2ed

Neil T. Bendle

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