Dave Ulrich

Norm Smallwood

Developing Customer-Focused Leaders to Drive Performance and Build Lasting Value

Leadership Brand

Jon Younger

Google and Intel use experts in social science and biomechanics to assess how people think about and use technology. JPMorgan Chase, Goldman Sachs, and Credit Suisse use astrophysicists as "strategists” because of their expertise in big data sets like commercial mortgages. Campbell’s Soup and PepsiCo use anthropologists to more deeply understand customer tastes and preferences. Munich RE and AIG use experts from all different kinds of fields to better assess risk. These companies are gaining competitive advantage through a new capability--strategic use of experts--made possible by technology and the globalization of talent. Managers understand that lean, agile, and fast business strategies require that they think in new ways about accessing and leveraging (and not necessarily owning) key strategic talent and filling critical gaps in strategic capabilities. As managers increasingly look to nontraditional sources of strategic talent and experiment with fast, flexible ways of engaging them, they need a road map. Agile Talent delivers the new road map for managing external, expert talent--showing how to assess, choose, attract, develop, and support these new kinds of talent. Authored by two veterans in talent, leadership, and strategic HR who teach and consult widely around the world, the book reveals how companies such as Apple, Uber, Airbnb, Google, IBM, and Bain Capital organize and manage new forms of talent in new ways. Supported by survey data and packed with tools and templates for applying these ideas, this book is the ultimate guide for winning the next war for talent.

How to Source and Manage Outside Experts

Agile Talent

MAKE YOUR LEADERSHIP EFFORTS STICK Every day, thousands of people put great effort--and money--into becoming more effective leaders, through seminars, personal coaching, and employee development plans. These undertakings can do wonders to help leaders of all stripes improve their effectiveness. But not every leader finishes what he or she starts--and many revert back to less effective habits, often without even realizing it. How can you ensure that you stick with all the positive changes you have made? How do you make sure you don’t slip back into your old ways? Answer: Leadership Sustainability Dave Ulrich--the man BusinessWeek referred to as the "#1 Management Educator and Guru"--teams up with leadership expert Norm Smallwood to go where no leadership guide has gone. This dream team provides sophisticated, proven leadership sustainability ideas and tools that you can put to use immediately. Leadership Sustainability helps you turn good intentions into effective actions by mastering seven critical disciplines: Simplicity: Focus on the few key behaviors that will have the most impact. Time: Allocate your time so your calendar matches your intentions. Accountability: Take personal responsibility for doing what you say you will do. Resources: Support your leadership with effective, ongoing coaching and HR systems. Tracking: Develop metrics for measuring your leadership improvement. Melioration: Learn from your mistakes and demonstrate resilience. Emotion: Draw on deep personal values to keep yourself motivated. The journey to great leadership doesn't end with learning and implementing effective new skills. Great leadership is about consistency, and the drive for consistency is a never-ending process. Use Leadership Sustainability to ensure leadership greatness today, tomorrow, and for the rest of your life. PRAISE FOR LEADERSHIP SUSTAINABILITY: "Dave and Norm propose a practical approach to solving the problem of leaders turning what they intend into what they do. The seven principles provide a simple and practical way to get things done." -- Ram Charan, coauthor of the New York Times bestselling Execution "Dave and Norm do a great job about teaching leaders not just what to do, but how to make sure that they do it. The ideas in the book are insightful, specific, and actionable." -- Gina Qiao, SVP Human Resources, Lenovo "Finally, a 'how-to' book that is grounded in the real-world dynamics of leading organizations!" -- Dixon Thayer, CEO, HealthNEXT "Dave and Norm provide both an in-depth understanding of why we often fall short and a set of tools for getting on with it." -- Morgan W. McCall, Jr., Professor, Marshall School of Business, University of Southern California, and author of High Flyer "Leaders all over the world will celebrate Dave and Norm’s powerful new gift: the concept of Leadership Sustainability and its seven disciplines." -- Frances Hesselbein, President and CEO, The Frances Hesselbein Leadership Institute "Finally, we have two scholar-practitioners who correctly address evidence that one of every two leaders fails and offer solutions about proper execution that leads to sustainability." -- W. Warner Burke, Professor of Psychology and Education, Teachers College, Columbia University "Dave and Norm understand that one of the keys to success is disciplined continuity and sustainability--which constitute a required core competency among leadership." -- Kathleen Wilson-Thompson, Chief Human Resources Officer, Walgreen Co.

Leadership Sustainability: Seven Disciplines to Achieve the Changes Great Leaders Know They Must Make

Hubo una vez una compañía de éxito que creció gracias a la energía de su fundador, una persona creativa e ingeniosa, pero que insistía en tomar la mayoría de las decisiones estratégicas. Casi toda la información corporativa fluía hacia, desde y a través de él, siendo el centro del que provenía la autoridad para actuar. Así, cuando hubo que sustituirlo, la empresa entró en una espiral negativa que marcó el inicio de su desaparición, ya que no había una cultura de liderazgo compartida, sino un único líder que trazaba el camino. Los líderes van y vienen, pero una sólida marca de liderazgo corporativo es el oxígeno que renueva el ambiente de la organización y ofrece resultados de valor perdurables en el tiempo, que aumentan la satisfacción de clientes, empleados e inversores. Entre en el apasionante mundo del liderazgo de la mano de Dave Ulrich y Norm Smallwood y conozca las seis etapas clave para incorporar el liderazgo como capacidad organizativa para generar confianza y credibilidad en sus públicos internos y externos.

Marca de liderazgo

Kate Sweetman

What makes a great leader? It's a question that has been tackled by thousands. In fact, there are literally tens of thousands of leadership studies, theories, frameworks, models, and recommended best practices. But where are the clear, simple answers we need for our daily work lives? Are there any? Dave Ulrich, Norm Smallwood, and Kate Sweetman set out to answer these questions—to crack the code of leadership. Drawing on decades of research experience, the authors conducted extensive interviews with a variety of respected CEOs, academics, experienced executives, and seasoned consultants—and heard the same five essentials repeated again and again. These five rules became The Leadership Code. In The Leadership Code, the authors break down great leadership into day-to-day actions, so that you know what to do Monday morning. Crack the leadership code—and take your leadership to the next level.

Five Rules to Lead by

The Leadership Code

Offers a broad view of leadership and shareholder value based onmultiple business disciplines In Why the Bottom Line Isn't! authors Dave Ulrichand Norm Smallwood argue that sustainable shareholder value comesincreasingly from assets not accounted for on an organization'sbalance sheet. These assets include a company's reputation, itsability to attract talent, and its ability to react quickly to newopportunities in the marketplace. Why the Bottom LineIsn't! harnesses research from a number of disciplinesincluding human resources, finance, and leadership to establish ahierarchy of such intangibles. The authors extrapolate from theseintangibles to establish leadership tools that will help createsustainable shareholder value. The book offers a broad, expansiveperspective on leadership while eschewing convoluted theory forconcrete practice. Dave Ulrich, Ph.D., (DOU@UMICH.EDU) has been listed byBusinessWeek as the top "guru" in management education. He hasco-authored 10 books and over 100 articles, serves on the Board ofDirectors of Herman Miller, and has consulted with over half of theFortune 200 companies. He is currently on professional leave asProfessor at the University of Michigan to serve as MissionPresident for the Church of Jesus Christ of Latter-day Saints inMontreal. Norm Smallwood (nsmallwood@rbl.net) is co-founder ofResults-Based Leadership (www.rbl.net), which provides educationand consulting services based on this book as well as the ideas inResults-Based Leadership: How Leaders Build the Business andImprove the Bottom Line, which he co-authored with Ulrich. He hasled leadership development, business strategy, organizationcapability, change management, and HR projects for a wide varietyof clients spanning multiple industries.

How to Build Value Through People and Organization

Why the Bottom Line Isn't!

Fem regler for god ledelse De fremragende ledere følger fem regler! Ledere, som inspirerer, optænder og engagerer os, gør en forskel i vores hverdag. Og vi kan alle genkende en god leder, når vi møder en! Med Lederskabskoden i hånden kan enhver leder nu lære de fem grundlæggende regler, som alle de fremragende ledere styrer efter. Lederskabskoden gennemgår og uddyber de fem regler for god ledelse: 1. Form fremtiden 2. Få tingene til at ske 3. Engager nutidens talentmasse 4. Opbyg den næste generation 5. Invester i dig selv De fem regler er lette er opliste – og straks sværere at efterleve umiddelbart. For nogle ledere vil reglerne falde naturligt, mens der er andre, der først må lære dem at kende. Til gengæld får man med bogen håndfaste og uddybede anvisninger til, hvordan man efterlever reglerne. Kodens fem regler kommer hele spektret rundt: strategi, implementering, talentudvikling, udvikling af menneskelige muligheder og lederens egen personligt udvikling. De fem regler skal derudover aktiveres, og det hjælper bogen også med! Bag de fem regler ligger et meget stort antal interviews, som forfatterne har foretaget. De har interviewet en lang række anerkendte topledere og ledelseseksperter for at uddrage essensen af god ledelse. Derved har de fundet frem til, at lederskabskoden repræsenterer 60-70% af det, der gør en leder fremragende. At beherske lederskabskoden er en forudsætning, at man er i stand til at opbygge effektivt lederskab!

Norm Smallwood

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