David H. Rosenbloom

Patricia W. Ingraham

Contains fourteen essays that examine, through a public policy focus, the 1978 civil service reform and its aftermath. The essays view policy design, implementation, and evaluation, as well as the overall politics of administration and institutional change. An indispensible tool for students of public administration, bureaucratic politics, and personnel policy. Contributors: Carolyn Ban; John Halligan; Kirke Harper; Mark Huddleston; J. Edward Kellough; Larry M. Lane; Chester A. Newland; James L. Perry; Beryl A. Radin; Robert Vaughn; and the editors.

The Promise and Paradox of Civil Service Reform

Laurence E. Lynn Jr.

Public administration has evolved into an extraordinarily complex form of governance employing traditional bureaucracy, quasi-government public organizations, and collaborative networks of nongovernmental organizations. Analyzing and improving government performance—a matter of increasing concern to citizens, elected officials, and managers of the organizations themselves—has in turn become a much more fraught undertaking. Understanding the new complexities calls for new research approaches. The Art of Governance presents a fresh palette of research based on a new framework of governance that was first developed by coeditor Laurence E. Lynn, Jr., with Carolyn J. Heinrich, and Carolyn J. Hill in their book, Improving Governance: A New Logic for Empirical Research. That book identified how the relationships among citizens, legislatures, executive and organizational structures, and stakeholders interact, in order to better diagnose and solve problems in public management. This volume takes that relational concept into new realms of conceptualization and application as it links alternative institutional and administrative structures to program performance in different policy areas and levels of government. Collectively, the contributors begin to paint a new picture of how management matters throughout the policy process. They illuminate how, at different levels of an organization, leadership and management vary—and explore both the significance of structural systems and the importance of alternative organizational forms for the implementation of public policies. The Art of Governance shows that effective governance is much more complex than paint-by-number. But if the variety of forms and models of governance are analyzed using advanced theories, models, methods, and data, important lessons can be applied that can lead us to more successful institutions.

Patricia W. Ingraham

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