Ramin Yahyapour

Wolfgang Ziegler

Philipp Wieder

As Grids and service-oriented architectures have evolved to a common infrastructure for providing and consuming services in research and commercial environments, mechanisms are needed to agree on the objectives and the quality of such service provision. There is a clear trend to use electronic contracts between service consumers and one or more service providers, in order to achieve the necessary reliability and commitment from all parties. Service Level Agreements (SLAs) are the means to model and manage such contracts in a unified way. Grids and Service-Oriented Architectures for Service Level Agreements, the thirteenth volume of the CoreGRID series, contains current research and up-to date solutions from research and business communities presented at the IEEE Grid 2009 Workshop on Service Level Agreements in Grids, and the Service Level Agreements in Grids Dagstuhl Seminar 2009. The contributions in this volume cover Grid environments, but also generic models for SLA management that are applicable to service-oriented systems in general, like market-economic strategies, negotiation models, or monitoring infrastructures. Grids and Service-Oriented Architectures for Service Level Agreements is designed for a professional audience composed of researchers and practitioners within the Grid community industry, and is also suitable for advanced-level students in computer science.

Grids and Service-Oriented Architectures for Service Level Agreements

Joe M. Butler

Wolfgang Theilmann

Service Level Agreements for Cloud Computing provides a unique combination of business-driven application scenarios and advanced research in the area of service-level agreements for Clouds and service-oriented infrastructures. Current state-of-the-art research findings are presented in this book, as well as business-ready solutions applicable to Cloud infrastructures or ERP (Enterprise Resource Planning) environments. Service Level Agreements for Cloud Computing contributes to the various levels of service-level management from the infrastructure over the software to the business layer, including horizontal aspects like service monitoring. This book provides readers with essential information on how to deploy and manage Cloud infrastructures. Case studies are presented at the end of most chapters. Service Level Agreements for Cloud Computing is designed as a reference book for high-end practitioners working in cloud computing, distributed systems and IT services. Advanced-level students focused on computer science will also find this book valuable as a secondary text book or reference.

Philipp Wieder

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