Rob Schnepp

Ron Vidal

Chris Hawley

Are you satisfied with the way your company responds to IT incidents? How prepared is your response team to handle critical, time-sensitive events such as service disruptions and security breaches? IT professionals looking for effective response models have successfully adopted the Incident Management System (IMS) used by firefighters throughout the US. This practical book shows you how to apply the same response methodology to your own IT operation. You’ll learn how IMS best practices for leading people and managing time apply directly to IT incidents where the stakes are high and outcomes are uncertain. This book provides use cases of some of the largest (and smallest) IT operations teams in the world. There is a better way to respond. You just found it. Assess your IT incident response with the PROCESS programmatic evaluation tool Get an overview of the IMS all-hazard, all-risk framework Understand the responsibilities of the Incident Commander Form a unified command structure for events that affect multiple business units Systematically evaluate what broke and how the incident team responded

Incident Management for Operations

"Are you satisfied with the way your company responds to IT incidents? How prepared is your response team to handle critical, time-sensitive events such as service disruptions and security breaches? IT professionals looking for effective response models have successfully adopted the Incident Management System (IMS) used by firefighters throughout the US. This practical book shows you how to apply the same response methodology to your own IT operation."--Back cover.

Incident management for operations

International Association of Fire Chiefs

A fire fighter's ability to recognize an incident involving hazardous materials is critical. They must possess the knowledge required to identify the presence of hazardous materials and weapons of mass destruction (WMD), and have an understanding of what their role is within the response plan. Hazardous Materials Awareness and Operations will provide fire fighters and first responders with these skills and enable them to keep themselves and others safe while mitigating these potentially deadly incidents. Hazardous Materials Awareness and Operations is the center of an integrated teaching and learning system that combines groundbreaking content with dynamic new features to support instructors and to help prepare students for the job. The text meets and exceeds the requirements for Fire Fighter I and II certification and satisfies the core competencies for operations level responders including the eight mission-specific responsibilities for first responders within the 2008 Edition of NFPA 472, Standard for Competence of Responders to Hazardous Materials/Weapons of Mass Destruction Incidents. Additionally, the material presented also exceeds the hazardous materials response requirements of the Occupational Safety and Health Administration (OSHA) and the Environmental Protection Agency (EPA). Hazardous Materials Awareness and Operations provides in-depth coverage of: the properties and effects of hazardous materials and WMDs; how to calculate potential danger and initiate a response plan; selection, use, advantages, and disadvantages of personal protective equipment; performing mass and technical decontamination; performing evidence preservation and sampling; performing product control. Performing air monitoring and sampling; performing victim rescue and recovery; and responding to illicit laboratory incidents. Listen to a Podcast with Hazardous Materials Awareness and Operations author Rob Schnepp to learn more about this training program! Rob discusses the NFPA 472 standard, changes in responder training operations, and the importance of writing a "street smart" textbook. To listen now, visit: http://d2jw81rkebrcvk.cloudfront.net/assets.multimedia/audio/HazMat.mp3.

Hazardous Materials Awareness and Operations

Hazardous Materials Awareness and Operations: Skills and Drills DVD walks students and experienced fire fighters alike through the most important hazardous materials skills responders need to know. Capturing more than 50 real-life scenes, this DVD will teach students how to successfully perform each skill and offers helpful information, tips, and pointers designed to facilitate progression through practical examinations. This exciting DVD gives students the chance to witness responders in action and in "real" time. View a sample video clip! AC_FL_RunContent( 'codebase','http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab#version=8,0,0,0' ,'width','400' ,'height','226' ,'id','FLVPlayer' ,'src','/ReusableVideoPlayer/FLVPlayer_Progressive' ,'flashvars','&MM_ComponentVersion=1&skinName=/ReusableVideoPlayer/Clear_Skin_1&streamName=http://video.jbpub.com/fire/9-1_MassDecontaminationforAmbulatoryVictims&autoPlay=false&autoRewind=false' ,'quality','high' ,'scale','noscale' ,'name','FLVPlayer' ,'salign','lt' ,'pluginspage','http://www.adobe.com/shockwave/download/download.cgi?P1_Prod_Version=ShockwaveFlash' ,'movie','/ReusableVideoPlayer/FLVPlayer_Progressive' ); //end AC code © 2011

Out of Print: See Latest Edition Link in Description

A fire fighter’s ability to recognize an incident involving hazardous materials or weapons of mass destruction (WMD) is critical. They must possess the knowledge required to identify the presence of hazardous materials and WMD, and have an understanding of what their role is within the response plan. The Third Edition of Hazardous Materials Awareness and Operations will provide fire fighters and first responders with these skills and enable them to keep themselves and others safe while mitigating these potentially deadly incidents. Hazardous Materials Awareness and Operations, Third Edition has been completely updated and correlated to meet and exceed the competencies in the newly released 2017 Edition of NFPA 1072: Standard for Hazardous Materials/Weapons of Mass Destruction Emergency Response Personnel Professional Qualifications. A detailed crosswalk has also been developed to help you correlate the JPR’s from the 2018 Edition of NFPA 472: Standard for Competence of Responders to Hazardous Materials/Weapons of Mass Destruction Incidents which can be found as an appendix. The structure of the Third Edition has also been enhanced to accommodate your exact needs with three distinct sections: The Awareness section encompasses two chapters for awareness level personnel The Operations section covers five chapters for operational responders The Mission Specific section concludes with eight chapters

Gregory G. Noll

Michael S. Hildebrand

Glen Rudner

A Complete Training Solution for Hazardous Materials Technicians and Incident Commanders! In 1982, the authors Mike Hildebrand and Greg Noll, along with Jimmy Yvorra, first introduced the concept of the Eight-Step Process© for managing hazardous materials (hazmat) incidents when their highly regarded manual, Hazardous Materials: Managing the Incident was published. Now in its revised fourth edition, this text is widely used by fire fighters, hazmat teams, bomb squads, industrial emergency response teams, and other emergency responders who may manage unplanned hazardous materials incidents. As a result of changing government regulations and consensus standards, as well as the need for terrorism response training, Mr. Noll and Mr. Hildebrand have modified and refined their process of managing hazmat incidents and added enhanced content, tips, case studies, and detailed charts and tables. The Revised Fourth Edition contains comprehensive content covering: • Hazard assessment and risk evaluation • Identifying the problem and implementing the response plan • Hazardous materials properties and effects • Identifying and coordinating resources • Decontamination procedures • The Eight-Step Process© • Personal protective equipment selection • Procedures for terminating the incident The Revised Fourth Edition’s dynamic features include: • NFPA 1072 and 472 Correlation Guide for the Hazardous Materials Technician and Hazardous Materials Incident Commander levels • Correlation matrix to the National Fire Academy’s Fire and Emergency Services Higher Education (FESHE) Bachelor’s (Non-Core) Managerial Issues in Hazardous Materials Course (C0274) • Realistic, detailed case studies • Practical, step-by-step skill drills • Important hazardous materials technician and safety tips Also available to support Hazardous Materials: Managing the Incident, Fourth Edition: • Hazardous Materials: Managing the Incident, Fourth Edition Field Operations Guide • Hazardous Materials: Managing the Incident, Fourth Edition Student Workbook • Navigate TestPrep: Hazardous Materials: Managing the Incident • Hazardous Materials: Awareness and Operations, Third Editio

Managing the Incident with Navigate 2 Advantage Access

Hazardous Materials: Managing the Incident with Navigate 2 Advantage Access

International Association International Association of Fire Chiefs

"Hazardous Materials Awareness and Operations, Third Edition has been completely updated to meet the competencies in the 2017 Edition of NFPA 1072: Standard for Hazardous Materials/Weapons of Mass Destruction Emergency Response Personnel Professional Qualifications. A crosswalk has also been developed to help correlate the JPR's from the 2018 Edition of NFPA 472"--

A Complete Training Solution for Hazardous Materials Technicians and Incident Commanders! In 1982, the authors Mike Hildebrand and Greg Noll, along with Jimmy Yvorra, first introduced the concept of the Eight-Step Process© for managing hazardous materials incidents when their highly regarded manual, Hazardous Materials: Managing the Incident was published. Now in its Fourth Edition, this text is widely used by fire fighters, hazmat teams, bomb squads, industrial emergency response teams, and other emergency responders who may manage unplanned hazardous materials incidents. As a result of changing government regulations and consensus standards, as well as the need for terrorism response training, Mr. Noll and Mr. Hildebrand have modified and refined their process of managing hazmat incidents and added enhanced content, tips, case studies, and detailed charts and tables. The Fourth Edition contains comprehensive content covering: • Hazard assessment and risk evaluation • Identifying the problem and implementing the response plan • Hazardous materials properties and effects • Identifying and coordinating resources • Decontamination procedures • The Eight-Step Process© • Personal protective equipment selection • Procedures for terminating the incident The Fourth Edition’s dynamic features include: • Knowledge and Skills Objectives correlated to the 2013 Edition of NFPA 472, Standard for Competence of Responders to Hazardous Materials/Weapons of Mass Destruction Incidents • ProBoard Assessment Methodology Matrices for the Hazardous Materials Technician and Hazardous Materials Incident Commander levels • Correlation matrix to the National Fire Academy’s Fire and Emergency Services Higher Education (FESHE) Bachelor’s (Non- Core) Managerial Issues in Hazardous Materials Course Objectives • Realistic, detailed case studies • Practical, step-by-step skill drills • Important hazardous materials technician and safety tips

Rob Schnepp

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