Robb Wilson

2022 Wall Street Journal Bestseller Cut through the hype and unlock the game-changing potential of conversational AI. In Age of Invisible Machines, celebrated tech leader Robb Wilson delivers an eye-opening and startlingly insightful blueprint for leveraging conversational AI in order to make your organization self-driving—with a growing ecosystem of interconnected automations accelerating all aspects of your business. Conversational AI is changing the nature of every job at every company (starting yesterday) and this book is relevant for anyone who will be affected by the acceleration of these technologies. You’ll learn how to develop a strategy for hyperautomation by identifying the outdated processes and systems holding your organization back. You’ll discover ways of internalizing and orchestrating new technologies that are force-multipliers for rapid growth. A must-read for every business leader, Wilson’s book debunks common myths about conversational AI while laying bare the inevitable complexity of restructuring your business to unlock the massive opportunities this new era affords. You’ll also find: Compelling discussions of the ethical dilemmas that lie in wait as mass adoption of conversational AI takes hold Fascinating explorations of what a self-driving organization looks like and how you can use conversational AI to create a durable competitive advantage Strategies behind creating an ecosystem for hyperautomation that any company can begin implementing immediately QR links to ongoing, interactive online discussions of the material covered in each chapter An essential and practical discussion of the future of conversational AI and hyperautomation, Age of Invisible Machines belongs in the hands of founders, entrepreneurs, business leaders, designers, tech enthusiasts, and anyone else with a stake in the future of business.

A Practical Guide to Creating a Hyperautomated Ecosystem of Intelligent Digital Workers

Age of Invisible Machines

Jonathan Anderson

John McRee

The EffectiveUI Team

People expect effortless, engaging interaction with desktop and web applications, but producing software that generates enjoyable user experiences is much harder than many companies anticipate. With Effective UI, you'll learn proven user-experience strategies that will satisfy your clients and customers, drive business value, and increase brand strength. This book shows you how to capture the collaborative and cooperative spirit among designers, engineers, and management required for building engaging software. You'll also learn valuable methods for maintaining focus throughout the process -- whether you're a product manager who needs a clear roadmap, a developer or designer looking for guidance and advocacy, or a businessperson who wants to understand and manage user-experience software initiatives. Learn how to build software that will: Generate engaging and interactive experiences between consumers and businesses, or between businesspeople and their information systems Account for how people work with, think about, and consume information Establish a richer means of collaboration and communication Reduce frustration by streamlining complex tasks and creating processes that are more intuitive Distinguish products, services, and brands to create a competitive advantage Create scalable systems that adapt to changing user needs and behaviors

Robb Wilson

Books

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