Gary P. Pisano

Steven C. Wheelwright

Robert H. Hayes

Robert Hayes

David Upton

Steven Wheelwright

David M. Upton

Hayes is a founder of the Operations Strategy field, and all four authors are on the Harvard Business School faculty. In Operations, Strategy, and Technology: Pursuing the Competitive Edge--the long-awaited follow-up to the highly successful classic, Restoring Our Competitive Edge--Bob Hayes, Gary Pisano, Dave Upton, and Steve Wheelwright take a fresh look at the foundations of corporate success. This book addresses the basic principles that guide the development of a powerful operations organization, and describes how a company's operating and technological resources can be applied to create a sustainable competitive advantage in today's "new" (global and IT-intensive) economy. Achieving a competitive advantage through superior operations is what the authors refer to as the "operations edge."

Pursuing the Competitive Edge

Operations, Strategy, and Technology

Kim B. Clark

Explains the weaknesses of traditional management practices, compares companies that are winning market position with those losing, and discusses capital budgeting, performance measurement, and personnel management

Creating the Learning Organization

Dynamic Manufacturing

Robert H.. Hayes

Christopher Lorenz

Managing the Productivity-technology Dilemma

The Uneasy Alliance

Recommends a manufacturing strategy that develops production facilities, uses appropriate management systems, and establishes firm relationships with suppliers

Competing Through Manufacturing

Restoring Our Competitive Edge

Robert H. Hayes

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