Rod Revell

B. Jean Naterop

Taking into account developments in telecommunications, this third edition offers listening material. Activities range from message-taking and spelling practice to role play. It is useful for professionals and trainees in business, commerce and administration who need to be able to receive and make telephone calls.

Telephoning in English Pupil's Book

Trish Stott

Highly Recommended is for younger trainees in the hospitality and catering industry who need English to deal with customers. This new edition has been completely revised to take account of innovations and changing practices within the sector. Key Features Topics reflect the real contexts trainees will encounter in their working lives. Emphasis on understanding and speaking English in practical situations. Two listening sections with accompanying tasks in every unit. Clear focus on key functional expressions and topic-related vocabulary. Activity section in each unit involving real-world communicative tasks. New review sections to check progress. Student's Book 28 topic-based units Tapescripts of the dialogues Six-language wordlist Language review section with exercises

Rod Revell

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