Shuichi Fukuda

This book discusses the latest advances in affective and pleasurable design. It reports on important theoretical and practical issues, covering a wealth of topics including aesthetics in product and system design, design-driven innovation, affective computing, evaluation tools for emotion, Kansei engineering for products and services, and many more. Based on papers presented at the AHFE 2019 International Conference on Affective and Pleasurable Design, held on July 24–28, 2019, in Washington DC, USA, the book provides an inspiring guide for all researchers and professionals in the field of design, e.g. industrial designers, emotion designers, ethnographers, human–computer interaction researchers, human factors engineers, interaction designers, mobile product designers, and vehicle system designers.

Proceedings of the AHFE 2019 International Conference on Affective and Pleasurable Design, July 24-28, 2019, Washington D.C., USA

Advances in Affective and Pleasurable Design

This book examines how theories of human emotion can be applied to engineering in order to improve product design and value. ‘Emotional Engineering Vol. 3’ establishes the idea that customer satisfaction can be maximised by using knowledge and experience in a more flexible manner to respond to a fast-changing world. This integration of emotion and knowledge introduces the reader to the concept of Wisdom Engineering. It also highlights the importance of emotion in creating value for the customer, and how this can be achieved by acknowledging a customer’s creativity and by facilitating the customization of products for their needs and preferences. As has been identified by neuroscientists, emotion and reason are strongly interconnected, and the increasing complexities and diversification found in the products we use demonstrates the growing significance of emotion when designing these products. Society is comprised of humans and artificial products; their integration is important when considering product design, and improving quality-of-life for the customer. ‘Emotional Engineering Vol. 3’ builds on Dr Fukuda’s previous books, ‘Emotional Engineering’ and ‘Emotional Engineering Vol. 2’, and is intended for researchers and professionals in engineering, psychology, management of technology, economics.

Emotional Engineering (Vol. 3)

Affective and Pleasurable Design Proceedings of the 13th International Conference on Applied Human Factors and Ergonomics (AHFE 2022), July 24–28, 2022, New York, USA

Affective and Pleasurable Design

This is the latest volume in the series of Springer titles on emotional engineering tracking the development of this field. Engineering has been based on the Euclidean space approach and it was numerical data-centric. In short, our engineering up to now has been control-based, i.e., on tactics and problem solving. When we realize AI consumes 10,000 times more energy than human brain, we understand how it is better to use 10,000 people’s minds. But current society is industrial society. The industrial revolution introduced division of labour and we started to work for others. But the tremendous consumption of energy indicates that we need to move toward another society. If we can make the next society a self-Satisfying society (SSS) and create a new sustainable society with greater mental wellbeing then many emerging problems will be solved and we can enjoy our lives better. Emotional engineering engages with this challenge.

Move Ahead Toward Self-Satisfying Society (SSS).

Emotional Engineering, Vol. 9

In an age of increasing complexity, diversification and change, customers expect services that cater to their needs and to their tastes. Emotional Engineering describes how their expectations can be satisfied and managed throughout the product life cycle, if producers focus their attention more on emotion. Emotion plays a crucial role in value recognition, but it is also important for team work, which extends beyond human-human to human-machine and human-environment to enable people to cope with frequently and extensively changing situations. Emotional Engineering proposes the development of services beyond product realization and the creation of value on a lifetime, not just a one-off, basis. As emotion is very much multidisciplinary, chapters cover a wide range of topics that can be applied to product development, including: • emotional design in the virtual environment; • shape design and modeling; • emotional robot competence; and • affective driving. Emotional Engineering is intended to provide readers with a holistic view of its research and applications, enabling them to make strategic decisions on how they can go further beyond product realization. It is recommended for all pioneers in industry, academia and government, who are trying to work with their customers to create value.

Service Development

Emotional Engineering

Jerzy Pokojski

Józef Salwiński

The proceedings contain papers accepted for the 17th ISPE International Conference on Concurrent Engineering, which was held in Cracow, Poland, September 6-10, 2010. Concurrent Engineering (CE) has a history of over twenty years. At first, primary focus was on bringing downstream information as much upstream as possible, by introducing parallel processing of processes, in order to prevent errors at the later stage which would sometimes cause irrevocable damage and to reduce time to market. During the period of more than twenty years, numerous new concepts, methodologies and tools have been developed. During this period the background for engineering/manufacturing has changed extensively. Now, industry has to work with global markets. The globalization brought forth a new network of experts and companies across many different domains and fields in distributed environments. These collaborations integrated with very high level of profesionalism and specialisation, provided the basis for innovations in design and manufacturing and succeeded in creating new products on a global market.

Proceedings of the 17th ISPE International Conference on Concurrent Engineering

New World Situation: New Directions in Concurrent Engineering

This book describes the important role of emotion in a hyper-connected society and how product development and manufacture change. It explores how our work and lifestyle may be affected by forthcoming technologies and presents key research on multisensory informatics, one of the most important tools for making the most of emotion. This fourth volume of the Emotional Engineering Series focuses on the human issues relating to Cyber Physical Systems, or Industrie 4.0, and discusses the important role emotion plays in these smart environments. Introducing related works in the field of multisensory research, which provide the basic tools for becoming context- and situation aware in this imminent revolutionary society, it discusses not only the changes in production and product development this new revolution will bring about, but also highlights how emotion plays a crucial role in making us happy in such a connected society and in bringing about harmonization between human and human, between human and machine and, last but not least, in maintaining a good work-life balance.

Emotional Engineering Volume 4

Early in the 20th century, our world was small and closed with boundaries. And, there were no appreciable changes. Therefore, we could foresee the future. These days, however, we could apply mathematical rationality and solve problems without any difficulty. As our world began to expand rapidly and boundaries disappeared, the problem of bounded rationality emerged. Engineers put forth tremendous effort to overcome this difficulty and succeeded in expanding the bounds of mathematical rationality, thereby establishing the "Controllable World." However, our world continues to expand. Therefore such an approach can no longer be applied. We have no other choice than "satisficing" (Herbert A. Simon's word, Satisfy + Suffice). This expanding open world brought us frequent and extensive changes which are unpredictable and diversification and personalization of customer expectations. To cope with these situations, we need diverse knowledge and experience. Thus, to satisfy our customers, we need teamwork. These changes of environments and situations transformed the meaning of value. It used to mean excellent functions and exact reproducibility. Now, it means how good and flexible we can be to adapt to the situations. Thus, adaptability is the value today. Although these changes were big, and we needed to re-define value, a greater shift in engineering is now emerging. The Internet of Things (IoT) brought us the "Connected Society," where things are connected. Things include not only products, but also humans. As changes are so frequent and extensive, only users know what is happening right now. Thus, the user in this Connected Society needs to be a playing manager—he or she should manage to control the product-human team on the pitch. Moreover, this Connected Society will bring us another big shift in engineering. Engineering in this framework will become Social Networking, with engineering no longer developing individual products and managing team products. The Internet works two ways between the sender and the receiver. Our engineering has ever been only one way. Thus, how we establish a social networking framework for engineering is a big challenge facing us today. This will change our engineering. Engineers are expected to develop not only products, but also such dream society. This book discusses these issues and points out that New Horizons are emerging before us. It is hoped that this book helps readers explore and establish their own New Worlds.

Value Rational Engineering

This book demonstrates how the creation of emotional satisfaction will change in tomorrow’s connected, IoT world. The importance of emotional satisfaction will increase in the IoT Connected Society of World 2.0, in which humans and machines work together as members of the same team with no walls between the two, and where production is also team-based. Developing emotional satisfaction in such a diverse team and in a very different environment is a major challenge and needs to be studied from a broad perspective. This book describes the emerging issues and how they can be to tackled, introducing paths for moving beyond static value toward developing dynamic value.

Learning From Failures

Self Engineering

Daniel D. Frey

Georg Rock

As the main theme of Improving Complex Systems Today implies, this book is intended to provide readers with a new perspective on concurrent engineering from the standpoint of systems engineering. It can serve as a versatile tool to help readers to navigate the ever-changing state of this particular field. The primary focus of concurrent engineering was, at first, on bringing downstream information as far upstream as possible by introducing parallel processing in order to reduce time to market and to prevent errors at a later stage which would sometimes cause irrevocable damage. Up to now, numerous new concepts, methodologies and tools have been developed, but over concurrent engineering’s 20-year history the situation has changed extensively. Now, industry has to work in the global marketplace and to cope with diversifying requirements and increasing complexities. Such globalization and diversification necessitate collaboration across different fields and across national boundaries. Thus, the new concurrent engineering calls for a systems approach to gain global market competitiveness. Improving Complex Systems Today provides a new insight into concurrent engineering today.

Proceedings of the 18th ISPE International Conference on Concurrent Engineering

Improving Complex Systems Today

This book provides a review of the latest research on emotion in engineering, with a particular focus on design and manufacturing. Topics include experience, happiness, cognitive science, neuroscience, additive manufacturing, universal design, branding, teamwork. Throughout the book, the emotions of the end users of engineering products are discussed, as well as the perspective of the expert. The book provides researchers, students, and practicing engineers with an opportunity to examine research and practice in engineering from a different perspective, and offers pointers to how to collaborate with people from other fields to help achieve a more connected society.

In an age of increasing complexity, diversification and change, customers expect services that cater to their needs and to their tastes. Emotional Engineering vol 2. describes how their expectations can be satisfied and managed throughout the product life cycle, if producers focus their attention more on emotion. Emotional engineering provides the means to integrate products to create a new social framework and develops services beyond product realization to create of value across a full lifetime. 14 chapters cover a wide range of topics that can be applied to product, process and industry development, with special attention paid to the increasing importance of sensing in the age of extensive and frequent changes, including: Multisensory stimulation and user experience Physiological measurement Tactile sensation Emotional quality management Mental model Kansei engineering. Emotional Engineering vol 2 builds on Dr Fukuda’s previous book, Emotional Engineering, and provides readers with a holistic view of its research and applications, enabling them to make strategic decisions on how they can go further beyond product realization. It is recommended for all pioneers in industry, academia and government, who are making tremendous efforts to work with their customers to create value.

This book discusses the latest advances in affective and pleasurable design. Further, it reports on important theoretical and practical issues, covering a wealth of topics including aesthetics in product and system design, design-driven innovation, affective computing, evaluation tools for emotion, Kansei engineering for products and services, and many more. Based on the AHFE 2018 International Conference on Affective and Pleasurable Design, held on July 21–25, 2018, in Orlando, Florida, USA, the book provides a timely survey and inspiring guide for all researchers and professionals involved in design, e.g. industrial designers, emotion designers, ethnographers, human–computer interaction researchers, human factors engineers, interaction designers, mobile product designers, and vehicle system designers.

Proceedings of the AHFE 2018 International Conference on Affective and Pleasurable Design, July 21-25, 2018, Loews Sapphire Falls Resort at Universal Studios, Orlando, Florida, USA

Shuichi Fukuda

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