Michael Pearn

Chris Mulrooney

Tim Payne

This book is about mistakes and what we can learn from them. It faces up to, and explains how organizations can escape from 'blame cultures', where fearful conformance and risk avoidance lead to stagnation, to 'gain cultures' which tolerate and even encourage mistakes in the pursuit of innovation, change and improvement. Ending the Blame Culture was written as a result of systematic analysis of the content of over 200 accounts of real mistakes within businesses and organizations. This analysis provides both insight and understanding into the type of mistakes made, the context they were made in and how they helped learning and development. As a result the authors are able to distinguish between intelligent and undesirable mistakes: those which should be tolerated and those which must be avoided. The result is a book which gives sound advice on how individuals learn, practical measures that organizations can adopt to enhance learning through better management of mistakes, and the promotion of a culture which supports and fosters experimentation and risk taking.

Ending the Blame Culture

Robert Wood

Much has been written on the various methods of recruiting and selecting staff, including how competencies, increasingly the building blocks of the recruitment and selection process, fit in. What, however, the personnel professional faced with recruiting wants to know is how to apply these mysterious methods. This book aims to do just that. Specifically, it provides a step-by-step guide for the recruitment, selection and assessment of candidates and includes: * the best practice aspects of recruitment and selection * the practical considerations important when implementing a process * leading edge, unreported methods developed in the field. HR managers will find this enlightening and instructive book enormously useful in their day-to-day functions. "For what is principally billed as a guide, the authors have provided a comprehensive and up to date collection of recruitment and selection practices with some valuable critiques of some of the more mysterious processes in use." Richard Donkin, Financial Times "Overall, it was refreshing to read a book that comes down firmly on their (competencies) side it forces you to take a fresh look at your current practices and to question how they are used." Sue Simons, People Management

Tim Payne

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