Vincent Charles

Mukesh Kumar

Measuring and managing the performance of a business is one of the main requirements of the management of any organization. This book introduces new contexts and themes of application and presents emerging research areas related to business performance measurement and management. It draws authors from all around the globe from a variety of functional disciplines, all of whom are working in the field of business performance measurement and management, thus resulting in a variety of perspectives on performance measurement from various functional areas – accounting, finance, economics, marketing, and operations management – in a single volume.

Business Performance Measurement and Management

Alireza Amirteimoori

Biresh K. Sahoo

Saber Mehdizadeh

This book introduces readers to benchmarking techniques in the stochastic environment, primarily stochastic data envelopment analysis (DEA), and provides stochastic models in DEA for the possibility of variations in inputs and outputs. It focuses on the application of theories and interpretations of the mathematical programs, which are combined with economic and organizational thinking. The book’s main purpose is to shed light on the advantages of the different methods in deterministic and stochastic environments and thoroughly prepare readers to properly use these methods in various cases. Simple examples, along with graphical illustrations and real-world applications in industry, are provided for a better understanding. The models introduced here can be easily used in both theoretical and real-world evaluations. This book is intended for graduate and PhD students, advanced consultants, and practitioners with an interest in quantitative performance evaluation.

Theory and Applications

Stochastic Benchmarking

Joe Zhu

This book brings Data Envelopment Analysis (DEA) based techniques and big data together to explore the novel uses and potentials of DEA under big data. These areas are of widespread interest to researchers and practitioners alike. Considering the vast literature on DEA, one could say that DEA has been and continues to be, a widely used technique both in performance and productivity measurement, having covered a plethora of challenges and debates within the modelling framework. Over the past four decades, DEA models have been applied in almost every major field of study. However, DEA has not been used to its fullest extent. As the inter- and intra-disciplinary research grows, DEA could be used in potentially many other ways; for instance, DEA could be viewed as a data mining tool for data-enabled analytics. One opportunity is brought by the existence of big data. Although big data has existed for a while now, gaining popularity among insight seekers, we are still in incipient stages when it comes to taking full advantage of its potential. Generally, researchers have either been interested in examining its origin or in developing and using big data technology. As the amount of (big) data is growing every day in an exponential manner, so does its complexity; in this sense, various types of data are surfacing, whose study and examination could shed new light on phenomena of interest. A quick review of existing literature shows that big data is a new entrant within the DEA framework. Recently, there has been an increasing interest in bringing the two concepts together, with research studies aiming to integrate DEA and big data concepts within a single framework. But, more work is needed to fully explore the value of their intersection-it is time to view DEA in light of its potential usage in new fields or new usage within the existing fields, under the big data umbrella. It is time to view DEA models beyond their present scope and mine new insights for better data-driven decision-making.

DEA for Big Data

Data-Enabled Analytics

This book explores the novel uses and potentials of Data Envelopment Analysis (DEA) under big data. These areas are of widespread interest to researchers and practitioners alike. Considering the vast literature on DEA, one could say that DEA has been and continues to be, a widely used technique both in performance and productivity measurement, having covered a plethora of challenges and debates within the modelling framework.

Ali Emrouznejad

This book highlights some of the most fascinating current uses, thought-provoking changes, and biggest challenges that Big Data means for our society. The explosive growth of data and advances in Big Data analytics have created a new frontier for innovation, competition, productivity, and well-being in almost every sector of our society, as well as a source of immense economic and societal value. From the derivation of customer feedback-based insights to fraud detection and preserving privacy; better medical treatments; agriculture and food management; and establishing low-voltage networks – many innovations for the greater good can stem from Big Data. Given the insights it provides, this book will be of interest to both researchers in the field of Big Data, and practitioners from various fields who intend to apply Big Data technologies to improve their strategic and operational decision-making processes.

Vincent Charles

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