Groupware, Workflow and Intranets Re-engineering the Enterprise with Collaborative Software

An introduction to collaboratives systems; Reengineering and process improvement using collaborative software; Groupware functions and applications; Workflow management systems; Intranet and internet based groupware and workflow; Selecting the right software; Process analysis and modeling; Designing collaborative applications; Implementation - development, delpoyment and human factors; Designing for the future; Further reading; Index.