Name: Design for Real Life
ISBN: 9781937557409

Eric A. Meyer

Sara Wachter-Boettcher

You can't always predict who will use your products, or what emotional state they'll be in when they do. But by identifying stress cases and designing with compassion, you'll create experiences that support more of your users, more of the time.--Back cover.

Design for Real Life

Lucas Morales Sousa

The book is nice — the first half in particular.
It does go on for a bit too long and repeats itself a lot in the second half.
Nonetheless, a very important topic for designers, worth the easy and short read 👍

Lance Willett

A must-read for everyone making products for people. This book is powerful and I'll be re-reading it often to inspire compassion, think about pain points and broken flows, and people in crisis reading and interacting with websites and apps and really any software.

Sara Wachter-Boettcher and Eric Meyer give you the tools and guiding principles to develop inclusive design practices that support a wider range of people, more of the time.

Darice de Cuba

An excellent read! A must for everyone involved in designing and creating websites and apps.