This book details the language, concepts, and tools that managers need to use Toyota's success-proven practices in any organization. Readers are given valuable insights into the company's system and culture along with diagnostic tools, work sheets, and exercises--many adapted directly from Toyota originals. Jeffrey Liker and David Meier review the principles of the Toyota Way through the 4Ps model-- Philosophy, Processes, People, and Partners. Then, leveraging their experience and access to Toyota executives, managers, and factories in the United States and Japan, they provide managers with the inside knowledge to: Stabilize and standardize tasks and processes; Connect operations so material and information flow; Learn the meaning of true root-cause problem solving; Develop exceptional people and partners,