Measuring for Results
Measuring for ResultsJoseph R. Matthews
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Measuring for Results

Measuring for Results The Dimensions of Public Library Effectiveness

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A library consultant considers the ways libraries can demonstrate their value and communicate this value with funders and patrons. Chapters focus on aspects of the library organization, such as the library's mission and values, its users, social benefits, economic impacts, and communications. Appendices discuss various types of value indicators.