Kate Berardo

Darla K. Deardorff

The development of cultural competence is becoming ever more important in our rapidly changing—and digitally expanding—world, not only in the intercultural field, but also in a variety of areas including business and higher education. Building Cultural Competence brings together a collection of ready-to-use tools and activities to help build cultural competence—from the basics of understanding core concepts of culture to the complex work of negotiating identity and resolving cultural differences. Featuring fresh activities and tools from experienced coaches, trainers, and facilitators around the globe, this collection of over 50 easy-to-use activities and models has been used effectively in countries world wide in settings that range from Fortune 500 corporations to the World Bank, non-profits, and universities. Learn updates on classic models like the DIE (Description, Interpretation, Evaluation) framework and the U-Curve model of adjustment. Engage in new exercises to help build intercultural competence and see practical, step-by-step instructions on how to effectively facilitate these activities. Stay relevant and have positive impact with clients, organisations, and students with these well organised, easy-to-implement, and high impact collection of frameworks, models and activities. For those who need to build cultural competence in others, this is a must-have book.

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